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Other stories from last week
(by Karma Loveday) Cross-party think tank Policy Connect, through the Westminster Sustainable Business Forum, is calling for evidence until 29 April for its fifth Bricks and Water inquiry , focused on water and housing. The specific focus of the latest inquiry is water resources and reuse, following the Cunliffe Review recommendations and Water White Paper policies. It seeks to build evidence and make recommendations to Government ahead of the forthcoming Water Bill on pract
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3 days ago2 min read
Everflow: businesses need better data to manage supply restriction risk
(by Karma Loveday) 60% of all non-household water consumption in England now falls within regions the Environment Agency classifies as seriously water stressed. The most acutely stressed areas span much of the South and East of England, covering regions served by Thames Water, Anglian Water, South East Water and Affinity Water, where demand already outstrips available supply in dry years. That’s according to retailer Everflow. Its analysis of MOSL data highlighted a growing r
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3 days ago1 min read
Ofwat reminds remuneration committees of their PRP licence obligations
(by Verity Mitchell) Ofwat has felt it necessary to write to the remuneration committee chairs of all English and Welsh water companies, reminding them of their licence obligations. The year that ended 31 March 2025 was the first year in which Ofwat applied a performance related executive pay (PRP) prohibition rule. Where a company has triggered the PRP prohibition rule, it should provide an explanation of the reasonable steps it has taken to ensure that a director does not
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3 days ago2 min read
Ofwat Fund picks boosting Reg 31 testing capacity as top innovation priority
(by Karma Loveday) The Innovation Enablers stream of the Ofwat Innovation Fund has selected the the lack of resilient UK-based facilities capable of undertaking full Regulation 31 (Reg 31) testing as the first priority barrier to address head-on. Reg 31 ensures that all materials and products used in contact with drinking water are safe and do not compromise water quality. However, there are no UK-based facilities offering the complete service. Ofwat said: “This creates a cri
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3 days ago2 min read
Thames Water launches its ninth request for funds
(by Verity Mitchell) Thames Water has launched a ninth set of funding consent requests from its super senior creditors. It has requested they: extend the June release condition to 30 April 2026; and make further amendments to the facility which (among other things) would change the dates and amounts of scheduled drawdowns to reflect Thames’ anticipated liquidity needs. If granted, this will allow Thames to draw a further £205m in April 2026. These latest requests have a votin
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3 days ago1 min read
SEW updates on Resilience Plan ahead of return to EFRA Committee tomorrow
(by Karma Loveday) South East Water (SEW) and regulator leaders will return to the Environment, Food and Rural Affairs Committee tomorrow (Tuesday 12) to give further evidence to MPs about November/December 2025’s Pembury water treatment works outage, which left many customers in the Tunbridge Wells area off supply. A new session has been convened now that both the company’s own investigation into the incident, and the Drinking Water Inspectorate’s (DWI) investigation, have b
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3 days ago2 min read
Other stories from last week
(by Karma Loveday) It was widely reported before the Easter break, following a story in the FT, that Ofwat was poised to accept undertakings from Thames Water creditors that would trade off a commitment to invest in the business and improve longer-term performance, for Ofwat’s agreement to waive new fines for the rest of AMP8. If struck, and such deal would be subject to public consultation. South East Water ’s resilience challenges surfaced again ahead of Easter, when just
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Apr 62 min read
Smart meter data hub goes live
(by Karma Loveday) On 1 April, MOSL launched Phase 1 of the new smart meter data hub. Wholesalers can now enter actual smart meter reads into the hub, and retailers can view, extract and use their customers’ smart meter data. Two interfaces are available: a web portal for submitting, viewing and amending lower volumes of data, and a system-to-system interface for higher volumes of data. Trading parties’ use of the hub is optional during Phase 1. However, its use will become m
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Apr 61 min read
Watchdogs highlight tougher regulation in action
(by Karma Loveday) The Environment Agency has reported exceeding its target to complete over 10,000 inspections of water company assets in the 2025/26 year. This is more than double the 4,600 inspections of 2024/25. The Agency said it had uncovered over 3,000 permit condition breaches, leading to “real-world action with over 3,000 individual demands for improvement issued to water companies, including repairing sewage works and upgrading infrastructure”. The watchdog said tha
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Apr 61 min read
Ofwat sets out how combined major infrastructure gates will work
(by Karma Loveday) Ofwat has published an overview of the combined gated process it and RAPID will now use to oversee and support the Major Water Infrastructure Programme. This consists of 30 projects, each valued at £200m+ totex, and either RAPID’s Strategic Resource Options or projects meeting the criteria for competitive procurement — Direct Procurement for Customers (DPC) or the Specified Infrastructure Project Regulations (SIPR). There are now six gates, each associated
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Apr 62 min read
Anglian looks to invest £1.6bn in 2026/27
(by Verity Mitchell) Anglian Water has published an update on its AMP8 progress and plans. It expects to commit the highest-ever level of investment in its area during the next financial year: £1.6bn of capital and maintenance expenditure. In the first year, it reported that £1.1bn of investment was delivered. It has commenced more than 1,000 capital delivery schemes, with an additional 500 projects expected to start from April. A total of 315,000 new smart meters were instal
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Apr 61 min read
Northumbrian Water receives equity injection
(by Verity Mitchell) Northumbrian Water has confirmed that it has received a £400m equity injection from CKI and KKR to support the company’s £4.5bn investment plans for AMP8. CKI will contribute £300m and KKR £100m, reflecting their respective equity holdings of 75% and 25%. At 31 March 2025, the Northumbrian Water Group reported debt/RCV of 72.4%, compared to average regulatory gearing across the sector of 67.9%. Fitch, at the time, estimated the Group needed around £300m
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Apr 61 min read
Other stories from last week
(by Karma Loveday) David Hill , Defra’s director general for strategy and water, will now focus on water only. His adjusted role, as director general for water , is in recognition of the volume and significance of Defra’s work on water as the sector is reformed. The Scottish Government is seeking a new chair for the Water Industry Commission for Scotland. The application window runs until 27 April. Interim WICS chair Ronnie Hinds shared: “We are looking for someone who is p
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Mar 292 min read
Rebuilding trust will take more than infrastructure improvements
(by Karma Loveday) Done effectively, AMP8 could mark a turning point in restoring public trust. But rather than focusing solely on infrastructure improvements, the sector should appreciate that accountability, transparency, and prioritising customer concerns will also be important. That’s according to YouGov research for Cavendish Consulting. The headline findings included: Half (52%) of respondents believed that water supply and management across the UK is poor. However, per
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Mar 292 min read
Listed companies provide pre-close updates
(by Verity Mitchell) > Pennon trading at the lower end of market expectations In its pre-close update ahead of its full-year results for the year ending 31 March 2026, Pennon said EBITDA is expected to increase by c.55% year-on-year, despite weather-related cost pressures and higher costs in the first year of the regulatory cycle. The board expects profitability to be within the range of market expectations for 2025/26, albeit at the lower end. South West Water’s Pollution I
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Mar 293 min read
Project Zero finds water efficient tech can halve consumption
(by Karma Loveday) Project Zero, an Ofwat Innovation Funded project led by Affinity Water to explore the role of new housing developments in supporting water neutrality, has found homes designed to be water efficient can significantly reduce demand. High-efficiency fixtures and appliances such as air-power showers, low flush toilets and water-saving washing machines were found to reduce household consumption by between 40% and 60%, while integrated water reuse systems could c
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Mar 291 min read
Water Smart Growth Board created to drive sustainable housebuilding
(by Karma Loveday) A Water Smart Growth Board has been set up to support the delivery of sustainable housing growth through better, more integrated water management across England. Co-chaired by the Government and property developer Thakeham's chief executive Rob Boughton, the board brings together senior leaders from the Government, the housing sector, water industry, regulators, environmental bodies, academia and practitioners to drive ‘water-smart’ new homes: resilient, wa
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Mar 292 min read
Dry 2025 supports drastic drop in storm spills
(by Karma Loveday) The 2025 Event Duration Monitoring returns published by the Environment Agency show significant reductions in spill events. Storm discharge numbers fell by 35% to 291,492 in 2025 compared to 2024, and total monitored spill duration fell by 48%. There was also a 20% reduction in average duration per spill event . Reporting the data, the Environment Agency said: “Much of this improvement reflects unusually dry conditions in 2025 following a particularly wet 2
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Mar 291 min read
PAC sceptical that Defra has the skills or resources to reform regulation
(by Karma Loveday) The Public Accounts Committee (PAC) has published a damning report for Defra and its environmental regulators, which expresses scepticism about their ability to manage upcoming reform and deliver the twin goals of economic growth and environmental protection. Environmental regulation noted that Defra, the Environment Agency (EA) and Natural England are changing the way they regulate in response to 149 recommendations from multiple independent reviews. But:
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Mar 292 min read
S&P: regulatory environment has become less credit-supportive
(by Verity Mitchell) Rating agency S&P’s regulatory assessment of water companies in England and Wales is now strong/adequate. According to a new report, it sees a weakening of regulatory and financial stability and a risk of reduced regulatory independence. It considers that only a few companies will be able to create a sustainable competitive advantage. Although S&P continues to view the tariff-setting process for water utilities in England and Wales as transparent and supp
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Mar 293 min read
Ofwat launches new gated process for major infrastructure projects
(by Karma Loveday) Ofwat has launched a new Major Water Infrastructure Programme combined gated process that brings together RAPID’s oversight of early water infrastructure project development and Ofwat’s major projects team's regulation of later stage project delivery. The new programme contains 30 large-scale water infrastructure projects which will be delivered over the next 15 years. The projects included are RAPID Strategic Resource Options and/or projects meeting the cr
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Mar 221 min read
DWI sets out governance framework for rain and greywater reuse
(by Karma Loveday) The Drinking Water Inspectorate (DWI) has published a set of recommendations from the expert group it convened in July 2025, which provides a framework of governance principles to underpin safe water reuse. Specifically, the framework will allow the use of rainwater and greywater for specific applications where drinking water quality is not needed (such as toilet flushing or garden watering), whilst ensuring the drinking water supply is protected from cross
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Mar 222 min read
Water Efficiency Cambridge Fund to open on 13 April
(by Karma Loveday) Businesses and organisations in the Cambridge Water Resource Zone will be able to apply for grants of between £500 and £100,000 for water saving projects between 13 April and 1 May. The £1.6m Water Efficiency Cambridge Fund (weCB) is provided by the Ministry of Housing, Communities and Local Government and administered by MOSL, and seeks to reconcile the city’s water scarcity with its growth ambitions. The fund is open to businesses, charities and other o
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Mar 221 min read
Industry launches ‘The Big Upgrade’ campaign
(by Karma Loveday) Today, Water UK and the English water companies launch a national campaign to raise awareness of the unprecedented level of investment being ploughed into water and wastewater infrastructure between 2025 and 2030, and the benefits this will bring. ‘The Big Upgrade’ campaign will use billboard, hoarding, audio, social and digital channels to bring first-of-its-kind cohesion to individual water company communications about their investment programmes. Followi
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Mar 221 min read
'Water in transition: Rising costs and the decline of free environmental services'
(by Karma Loveday) Water bills have risen — and will stay high for the foreseeable future — not only to cater for growth, a changing climate, higher standards and ageing assets, but also because it is no longer possible or legitimate to use natural services for nothing. That’s according to a report out last week from the Water Services Association of Australia (WSAA) and The UK Water Report. Water in transition: rising costs and the decline of free environmental services
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Mar 222 min read
Other stories from last week
(by Karma Loveday) Ofwat has published guidance for water companies on adhering to the new Fitness and Propriety Rule . It said it would consider each firm’s approach to the guidance when assessing compliance. The Association for Consultancy and Engineering (ACE) has launched a manifesto ahead of the Holyrood elections in May, calling on the next Scottish government to develop a long-term Infrastructure 2050 strategy for Scotland , as part of a package of governance, inves
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Mar 222 min read
South East Water updates on remedial progress
(by Verity Mitchell) South East Water (SEW), under the spotlight for its many infrastructure and customer service failures, has published an update on its plan to improve resilience. This follows the £22m fine recently announced by Ofwat for historic interruptions to supply between 2020 and 2023. South East Water had tried and failed to prevent the announcement with an injunction. Now it needs to restore regulatory and customer confidence. Its plan involves both engineering w
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Mar 222 min read
London & Valley Water ups equity for Thames but pursues concessions
(by Verity Mitchell) London & Valley Water (L&VW) has published its latest proposals for recapitalising Thames Water. It stressed that these are non-binding and still under discussion between Ofwat, Thames Water itself and other regulators. L&VW has increased the amount of equity it proposes to provide to Thames Water to £3.35bn from £3.15bn. It would obtain up to £6.55bn of new debt: a mix of an initial £3.25bn, and a further committed facility of up to £3.3bn. It proposed a
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Mar 223 min read
Defra issues strategic steers for green watchdogs
(by Karma Loveday) Defra has published its first Strategic Policy Statements (SPSs) for the Environment Agency (EA) and Natural England (NE), which include guidance on enacting the ‘constrained discretion’ advised by the Independent Water Commission. The statements are non-statutory but intended to complement statutory objectives and duties for each regulator. Principally, they set out the environment secretary’s expectations on how to deliver on both nature recovery and econ
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Mar 153 min read
Court rules in Ofwat's favour in ‘customers paying twice’ case
(by Karma Loveday) On Friday, the High Court dismissed River Action’s application for judicial review against Ofwat for allegedly allowing some customers to pay twice for infrastructure improvements. River Action claimed Ofwat acted unlawfully when it implemented its policy that customers must not pay twice. The clean river campaigner said that in effect, some households would pay for infrastructure improvements to achieve environmental compliance, which should have been fund
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Mar 151 min read
Ofwat to require wholesalers to work with third parties on data loggers
(by Karma Loveday) Ofwat is consulting until 7 April on its decision to approve a code change that would explicitly oblige wholesalers to work with customer-appointed third parties on data logger matters. CPW161 explained: “Evidence included with the proposal indicates that when third parties [appointed by customers] approach wholesalers for permission to install data loggers, they have found that some wholesalers avoid working with third parties on data loggers and metering
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Mar 152 min read
Other stories from last week
(by Karma Loveday) Chief medical officer Sir Chris Whitty has accepted a commission to chair the Public Health Water Taskforce promised in the Water White Paper. Defra’s director general for strategy and water David Hill told the Environment, Food and Rural Affairs Committee in a session on ‘Work of the department and its arms length bodies’ that the taskforce is “looking at the evidence base underpinning public health in relation to water, both bathing waters and drinking w
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Mar 152 min read
Ofwat: major projects programme will drive growth
(by Verity Mitchell) Ofwat has published a report, Economic impact of water supply infrastructure investment , which argues that investment in major capital projects in water supply drives economic growth. Working with KPMG, Ofwat set out to prove how the proposed £50bn investment in strategic water resource options will provide economic benefit to England and Wales by quantifying the Gross Value Added (GVA) of water supply investment. Across the UK economy, GVA analysis prov
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Mar 152 min read
Recruitment expert warns of comms exodus
(by Karma Loveday) The utilities sector is facing a potential mass exodus of strategic communications talent across organisations — including suppliers, networks, regulators and trade bodies — at a time when effective public engagement, transparency and trust-building have never been more critical. That’s according to new research from specialist recruitment firm Murray McIntosh. Its Strategic Communications Report 2026 collated the results of a survey of 3,200+ professional
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Mar 151 min read
UKWIR chemicals programme shows source control works
(by Karma Loveday) Source control measures such as product bans and phase-outs, alongside upgrades to the treatment process, are successfully reducing hazardous substances in water systems. That’s according to latest findings from UK Water Industry Research’s (UKWIR) Chemical Investigations Programme (CIP), which is a long-running industry/regulator monitoring and research partnership. The CIP3 Trend Monitoring Project (2020-2025) showed downward trends in concentrations for
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Mar 152 min read
Welsh Water faces £44m wastewater enforcement
(by Verity Mitchell) Ofwat has proposed a £44m enforcement order against Welsh Water. This followed an investigation that concluded that Welsh Water has breached its legal obligations to adequately maintain and upgrade its wastewater network and treatment plants. Ofwat also found that the senior management and board had failed to ensure that assets were performing satisfactorily, and that there have been insufficient monitoring processes and oversight in place. The penalty wi
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Mar 151 min read
EQT takes a significant stake in Yorkshire Water parent, Kelda
(by Verity Mitchell) EQT, a Swedish private equity group, has bought a 42% stake in Kelda Holdings, the Jersey-registered parent company of Yorkshire Water, at an undisclosed premium to regulatory capital value. The deal saw Wharfedale Hong Kong (managed by Deutsche Bank’s DWS division) offloading its 23.37% stake, and Gateway Infrastructure Hong Kong (managed by Corsair Capital), selling its 30.32%. Both had been looking to sell their positions — which combined could have
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Mar 151 min read
CMA bears down on base and reduces draft redetermination allowances
(by Karma Loveday) The Competition and Markets Authority (CMA) has doled out a tougher final settlement than mooted in its October Provisional Determinations for the five firms disputing Ofwat’s PR24 decisions. Base allowances have been cut, but this has been offset by a higher rate of return and enhancement increases. Across the five companies, the CMA allowed additional revenue of £463m, equating to an average bill rise of 2.2% on top of the 24% Ofwat allowed. This is just
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Mar 154 min read
Other stories from last week
(by Karma Loveday) Phosphorous removal at sewage treatment works is having a positive effect on the ecological health of rivers, according to a study from the Environment Agency and University of Stirling . Reduced phosphorus levels and improved ecological indicators were both strongly associated with rivers in eutrophic sensitive areas, where significant investment in phosphorus removal at sewage treatment works has occurred. Thirty of 38 sites showed dual improvement. Busi
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Mar 81 min read
Report recommends regulation for data centre water use
(by Karma Loveday) A new report has recommended that additional regulation is considered to support the critical and emerging data centre sector, while safeguarding water resources. The WRc research, funded by the Strategic Panel’s Market Improvement Fund, advocated the following: A reporting framework including policy interventions to enable easier benchmarking of data centre water use. This would consist of mandatory, centralised reporting of (at least a subset of) the metr
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Mar 82 min read
Anglian Water stops using S&P to rate its bonds
(by Verity Mitchell) Anglian Water Services Financing has confirmed that it will discontinue the engagement of S&P as one of its external credit rating agencies providing ratings coverage. This is subject to the successful redemption in full of £200m of guaranteed bonds due in 2029, which included a requirement to maintain rating coverage from S&P. The proposed discontinuance follows an internal review of the resource demands involved in supporting a third rating. The compan
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Mar 81 min read
Microsoft to address digital skills gap by providing free training to women in water
(by Karma Loveday) Microsoft is about to launch a free digital skills training programme for women in the water sector. TechHer for Water is part of Microsoft’s National Skills Initiative and is delivered in partnership with the UK Government. All women in water are invited to sign up for five 90-minute online sessions running on dates throughout April. These cover: Cloud AI Power Platform Copilot and Agents Security essentials Microsoft said the programme is “by women, for
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Mar 81 min read
Ofwat opens new fund to support innovation scaling
(by Karma Loveday) The Water Innovation Implementation Programme — a new part of the Ofwat Innovation Fund — opened for applications last week. It is designed to help move innovations from successful trials to implementation at scale. Formally open until 2030, the programme is initially being run as a trial with a review point scheduled for March 2027. £40m is available across two streams: The Early Adopter & Fast Follower stream: Applicants can request £100,000 — £1m in
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Mar 81 min read
ICE recommends urgent changes for successful infrastructure delivery
(by Karma Loveday) If the construction industry is to deliver the Government’s Ten Year Infrastructure Strategy, urgent improvements are needed in supply chain capacity, innovation and collaboration. That’s according to the Institution of Civil Engineers’ (ICE) 2026 State of the Nation report. Following a series of roundtables and interviews with water, energy and transport experts, the ICE made the following recommendations: Supply chain capacity and productivity — Westmi
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Mar 82 min read
Thames asks for more funds and more flexibility
(by Verity Mitchell) Thames Water has made a new request for more funds and more flexibility in disbursement under its emergency facilities. So far, it has drawn £1.426bn of the initial £1.5bn available under the super senior facility agreed with its A creditors. On the 12 February, Thames launched a process to allocate £823m of additional funds — the first part of an ‘Accordion’ facility of £1.5bn. Thames has now secured this initial funding commitment. This brings the tota
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Mar 81 min read
OEP considers next steps as Defra disappoints on protected sites
(by Karma Loveday) The Office for Environmental Protection (OEP) has said Defra’s response to its report on implementation of environmental laws relating to protected land and freshwater sites for nature is “disappointing and will not deliver the urgent action needed”. OEP chief executive Natalie Prosser explained: “In our report, published in December, we concluded that the legal framework was adequate but was not being implemented effectively, or at the pace and scale neede
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Mar 81 min read
NI unveils package of tougher wastewater pollution measures
(by Karma Loveday) Northern Ireland’s (NI) minister for agriculture, environment and rural affairs Andrew Muir has set out eight interventions planned to strengthen regulation and enforcement for wastewater pollution. In a Ministerial Statement in the NI Assembly, he shared the following intentions: Legislating for stronger fines and penalties — “I intend to introduce a Fisheries and Water Environment Bill in May to modernise enforcement powers by increasing the maximum fin
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Mar 82 min read
Defra adjusts plans to extend WaterSure, to further widen access
(by Karma Loveday) Defra is to bring forward secondary legislation with accompanying guidance to update the WaterSure scheme, but with some adjustments to the proposals it consulted on last summer. The department consulted between 21 July and 1 September on the following proposed changes to the national affordability scheme, which currently caps bills for low-income households on means-tested benefits who need to use high levels of water — because they have either a qualifyin
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Mar 82 min read
MPs urge compassion as they reveal patchwork use of bailiffs by water industry
(by Karma Loveday) Further evidence of the patchwork experience of customers who are struggling to pay their water bills has been revealed by the Environment, Food and Rural Affairs (EFRA) Committee. It used its unique position to quiz the 11 water and sewerage companies on their approach to customers in arrears, including use of bailiffs and debt enforcement policy for vulnerable customers. This revealed that companies are taking very different approaches. Bailiffs, or enfor
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Mar 82 min read
South West Water pleads guilty in court for cryptosporidium incident
(by Verity Mitchell) South West Water has pleaded guilty to an offence under the Water Industry Act 1991 for supplying water unfit for human consumption. The hearing at Exeter Magistrates Court was a result of the water contamination at Brixham from cryptosporidium. The Drinking Water Inspectorate brought the prosecution case following the incident in May 2024 when hundreds of South West Water’s customers became ill. The subsequent ‘boil water’ notice remained in place for ei
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Mar 81 min read
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