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Anglian Water and Welsh Water each receive a c£1.4m fine
Anglian Water has been fined a record £1.42m at Northampton Crown Court following a prosecution by the Drinking Water Inspectorate (DWI)...

by Karma Loveday
2 days ago2 min read
Wessex leads as most firms recover some trust – but the average score falls
Wessex Water topped the customer trust ratings in 2024, according to the latest annual Water Matters survey from the Consumer Council for...

by Karma Loveday
2 days ago1 min read
PAC finds widespread responsibility for WICS’ governance failures
The Scottish Parliament’s Public Accounts Committee (PAC) has found widespread responsibility for the financial management, governance...

by Karma Loveday
2 days ago2 min read
EFRA Committee raises concern over Thames Water KKR bid
The Environment, Food and Rural Affairs (EFRA) Committee held another evidence session on 13 May, this time with Thames Water’s chief...
by Verity Mitchell
2 days ago3 min read
Anglian renews alliance with Barhale, Kier and M Group
Anglian Water has signed a new five-year contract with its Integrated Operational Solutions (IOS) Alliance. This new contract renews a...

by Karma Loveday
May 101 min read
Better comms would improve billing experiences, Ofwat study finds
Improving communications would likely have the biggest positive impact on customers experiencing billing problems. That’s according to...

by Karma Loveday
May 101 min read
New independent Customer Scrutiny Committee to challenge Southern Water
Dan McDonald, chief executive of Citizens Advice Medway and a local councillor, has established and will chair a new independent...

by Karma Loveday
May 101 min read
Business Stream launches tariff options for good causes
Business Stream has launched ‘feelgood’ tariffs, which enable Scottish businesses to divert water bill savings towards food banks or...

by Karma Loveday
May 101 min read
Ancala revenues lift as Havant Thicket progresses
Ancala, owner of Portsmouth Water, has announced a 12% increase in average annual revenues for 2024, generated from its portfolio of...
by Verity Mitchell
May 102 min read
Water UK reiterates call for a national water grid as drought group meets
The National Drought Group met last week amid the driest start to spring in almost 70 years. In England, March was the driest since 1961...

by Karma Loveday
May 102 min read
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