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Wholesalers and retailers rank MOSL 4.1 out of 5

by Karma Loveday

Retail market trading parties rated MOSL 4.1 out of 5 in the mid-year survey carried out in October. This was up from 3.9 in March 2023.


The market operator was rated 4 out of 5 or higher in all but one service area, “showing that overall, trading parties are satisfied with the delivery of our services”.


The service area scores were:

• Market operations – 4.2, up from 4.0 in March

• Market assurance – 3.7, the same as March

• Market improvement – 4.1, up from 3.7

• Governance and support services – 4.2, up from 3.9

• Engagement and communications – 4.1, up from 3.9

• Website – 4.1, the same as March.

The next annual survey takes place in March 2024.

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