South East Water to provide billing services for newly licensed New Appointment and Variation

South East Water has signed a five year deal to provide billing services to newly licensed New Appointment and Variation (NAV), ESP Water.

The NAV will operate across England and Wales providing domestic and commercial consumers with water and wastewater services, with a focus on new housing developments, including those in the south east. It will enable its parent company, ESP Utilities Group, to provide a full multi-utility adoption offering to its construction customers.

South East Water already has well established joint billing operations with Southern Water, Thames Water, Severn Trent Connect and Icosa Water Services. Customer services director at South East Water, Tanya Sephton, said: “This gives us a great opportunity to extend our commercial operations outside of the south east by supporting ESP Water with our experience of third party billing operations.We are also keen to expand this side of our business and offer similar services to other water and sewerage operators which will benefit from our expertise and experience.”