MOSL holds steady in trading party performance rating

MOSL’s performance, as rated by wholesalers and retailers operating in the non-household market, remained high and steady from last year.

The market operator’s Annual Trading Party Survey, undertaken this year in March 2023, returned an overall score of 3.9 out of 5 (on a 1-5 scale from ‘very dissatisfied’ to ‘very satisfied’) – very close to the 4.0 scored in 2022.

There were minor movements on specific aspects of MOSL’s performance as follows:

• Market operations – 4.0 (3.8 in 2022).

• Market assurance – 3.7 (3.8 in 2022).

• Market improvement 3.7 (3.8 in 2022).

• Governance and support services 3.9 (3.8 in 2022).

• Engagement and communications 3.9 (3.7 in 2022).

• Website 4.1 (3.9 in 2022).

There will be a mid-year survey in October.