Consumption data sharing features in MOSL’s plan to up performance

Greater sharing of consumption data, a new long unread meter target, a review of vacancy charging and incentives, and Covid remediation activities all featured in MOSL’s 2020-21 Market Performance Operating Plan, published last week.

The plan details the market operator’s improvement programme for the year. MOSL took a simplified approach compared to previous years, identifying only three strands of activity. Remediation activity for Covid 19 joined  two perennial market priorities: high quality customer and asset data, and timely and robust consumption data. While the Covid actions were unpredicted but necessary, the other two focus areas directly support MOSL’s business plan commitment to make the market ‘easier to do business’ in.

Among the planned Covid actions were the introduction of a framework to assess meter reading performance and vacancy levels reported by the market, as well as the publication of guidance to facilitate the removal of the Covid vacant flag when the market transitions out of the pandemic.

The plan, worked up after consultation with stakeholders, complements the MOSL’s longer-term strategic work to enhance the Market Performance Framework. This includes the development of the three-year MPF Roadmap, facilitating the Strategic Review of Metering and the delivery of MOSL’s Bilateral Transactions Programme.