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  • by Karma Loveday

British Water members report turnover and wellbeing hit by pandemic

British Water has reported the water sector supply chain has been hit hard by impacts of Covid, according to a survey of its members.


70% of the 178 respondents said their business turnover had decreased in the pandemic, with 29% saying the decrease has been significant. 77% had to furlough staff, and 27% had to make some redundancies. On average, respondents rated the severity of the impact of Covid-19 on their well being and that of colleagues as 8 or 9 out of 10.


More positively, 62% said they had not had cash-flow concerns (20% had), and 73% said they had not had any or had only limited problems with their own supply chains. 73% also rated the support provided by the UK government as good or excellent.


Looking ahead, 35% expected the impact of Covid on their business turnover to stay about the same over the next six to 12 months, while 32% felt it would decrease and just 9% felt it would increase. The rest were unsure.


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