Scottish Water comes clean

Scotland’s water quality watchdog has found drinking water supplied by Scottish Water to be more the 99.9% compliant with its standards in 2016.

Scotland’s Drinking Water Quality Regulator (DWQR) carried out 311,560 regulatory tests on Scottish Water's drinking water last year. Of those taken from samples at consumers’ taps, 99.91% met the required standards.

The regulator, in its annual report said the company had stepped up its quality of service when handling customer issues with water quality. Drinking Water Quality Regulator, Sue Petch, said she was, “pleased to report that the service consumers receive from Scottish Water when they do have an issue with the quality of their water supply has improved in recent years.”

Petch went on to say she was “especially keen” to see a drop n the number of water quality incidents. DWQR reported that it carried out 17 technical inspections and responded to 86 contacts from consumers in 2016. Of the 798 event notifications it received from Scottish Water it said “most were classified as not significant, but 26 were declared incidents and investigated in more detail – these numbers represent a reduction on 2015.”