Ofwat has appointed two new senior directors: Emma Kelso in the customers and casework role and Lisa Commane in business Improvement.
Kelso joined the regualtor after ten years at Ofgem where she was responsible for wholesale markets, was a member of Ofgem’s Enforcement Oversight Board and worked on retail markets. She previously worked for the Office of Rail Regulation and the Independent Pricing and Regulatory Tribunal of New South Wales, Australia.
Commane has held a number of senior roles at Coventry City Council and is currently its director of customer services and transformation responsible for a range of corporate functions including IT, HR, procurement, communications and customer service. Earlier she worked for KPMG and Deloitte.
Both appointees will take up their new roles in September. They will both be members of Ofwat’s senior leadership team.