South Staffs launches bill reduction scheme for low-income customers

South Staffs has introduced a price reduction scheme which it has claimed will cut 80% from the bills of hundreds of low-income customers.

The scheme – dubbed Assure – is available to households with an annual income of less than £16,105, excluding income from Disability Living Allowance, Personal Independence Payments and Attendance Allowance.

Eligible customers will be offered discounts of 20%, 40%, 60% or 80% depending on their responses to a questionnaire on their finances and commitments.